Uniformity and optimisation of performance is prevalent in the soft service solutions provided by Emarat. With a combination of innovative processes and pioneering customer experience management techniques; we are leading the way in the private sector .
From the very inception of Emarat in 2005 we have provided services to a wide and varied business community. On each every occasion, a bespoke view is taken to evaluate the specification to determine best practice approach. We benchmark standards, reaching agreement with client's quality standards and deliver against robust service level agreements and key performance indicators.
Our management operates from a virtual office environment using the latest technological aides. We have identified and applied systems that allow our management to spend the majority of their time in front of customers and staff alike.